Mark Flanagan

“I’ve brought in Douglas Stuart to provide expert advice on what we should be doing from a recruitment and talent management perspective to realise our goals including succession planning for my Board. The insight that James and his team have provided has been excellent. It turns out that we’ve been doing a lot of things really well but there are some fundamentals that have been missed or need improving. So, Douglas Stuart are now working with our HR team on the phased introduction of a variety of different things.

Whilst all this has been going on we’ve been able to continue hiring through the 2 interim recruiters Douglas Stuart have provided, who have already helped us to improve our time-to-hire by 4 weeks and our cost-per-hire by 25%.

What’s really impressed us so far is the way that James makes sure he regularly updates us on progress and carefully monitors the added value of these initiatives against our original objectives. It gives me confidence that they are so passionate about recruiting and retaining the best people for our company.”