technical versus soft skills

Technical versus ‘soft skills’ in high risk industries

The rise of non-technical skills in high risk industries In 1989 a Midland Boeing 737 crashed into the embankment of the M1 near Kegworth, Leicestershire. It left 47 passengers dead and 74 seriously injured. Later investigations showed that the pilot had mistakenly shut down the working engine instead of the one that was on fire. […]